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At Rosehill we focus on building long-standing relationships with clients through exceptional service.
We continuously look for ways to improve our offering to clients, which led to the introduction of our Loyal Member Reward
The Loyal Member Reward reflects our commitment to providing exceptional service and value to our clients.
We value long-term relationships with our clients. If we arranged your residential mortgage before, you’ll typically pay us nothing on your future remortgages or home purchases, providing we receive a commission from the mortgage lender.
What allows us to do this?
We already have your details on file, which means less work for us – and we pass that saving on to you.
To qualify for the Loyal Member Reward, you must be an existing client of ours, seeking to refinance your primary residence or buy a new residence.
This has only been introduced as of 01/06/2024, and improved (extended to new residential purchase applications) as of 17/03/2025.
At Rosehill, we take pride in building long-term relationships with our clients. We don’t see ourselves as just a mortgage broker, but rather a trusted partner who will be with you every step of the way.
At Rosehill, we take pride in building long-term relationships with our clients. We don’t see ourselves as just a mortgage broker, but rather a trusted partner who will be with you every step of the way.
We don’t like to add terms and conditions, but it’s necessary in this case. We’ll keep it as short and clear as possible.
1. Eligibility: The Loyal Member Reward is applicable exclusively to our existing clients who are seeking to refinance their primary residence or move to a new residence. We must have completed the previous purchase/remortgage mortgage application.
2. Standard Fees for Buy to Let or Commercial Applications: If you’re not buying or remortgaging your residence (the home you live in or will be living in), our standard fees apply.
3. Exclusions: This does not extend to buy-to-let properties or commercial finance. Standard fees also apply to applications involving adverse credit, debt consolidation or shared ownership.
4. Fee Structure: This arrangement is based on the assumption that we will receive a commission from the mortgage lender. In the majority of cases, we will receive a commission, however, in the event that commission is not available, we will charge our standard fee.
5. Third-Party Costs: Any fees or charges imposed by third-party service providers (such as solicitors, mortgage lenders, or surveyors) are not covered under the Loyal Member Reward.
6. Transparency and Fairness: As with most things we buy, fees are likely to increase over time due to inflation and market conditions. We are committed to transparency and will always inform you of any adjustments to the fee structure before proceeding with the new purchase or remortgage application.
We are confident that the Loyal Member Reward reflects our dedication to providing exceptional service and value to our valued clients.
Should you have any further questions or require additional clarification, please do not hesitate to contact our team.
We’re pleased to offer fee‑free advice for the vast majority of residential mortgage applications. For full details, visit our fees page or get in touch.
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As a mortgage is secured against your home or property, it may be repossessed if you do not keep up the mortgage repayments. Think carefully before securing any other debts against your home or property. The Financial Conduct Authority does not regulate commercial buy to lets and some forms of commercial mortgages. You may have to pay an early repayment charge to your existing lender if you re-mortgage
We typically charge between £0 to £999 for our services, which is dependent on the type of application and amount of administration required. Please refer to our terms of business for further information.
The guidance and/or advice contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK. The purpose of any content on this site is to provide technical and generic information and should not be interpreted as a personal recommendation or advice.
We aim to provide the best possible service to our clients. However, if you have a complaint that we’re unable to resolve, please see our complaints policy.
Rose Hill Financial Services Ltd is authorised and regulated by the Financial Conduct Authority. You can find us on the Financial Services Register https://register.fca.org.uk/ under reference 912303. Registered office address: 1 Bell Street, 2nd Floor, London, England, NW1 5BY. Registered in England and Wales. Company registration no: 11997519.
The content on this site is for information purposes only and does not constitute advice. Please seek independent financial advice before taking any action. We cannot be held responsible for the content of any external websites we link to within the content on our website.
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